Batu Lesung Spice Company does not do returns, refunds or exchange unless the product you received is: 

1. incorrect
2. defective
 

Do contact us at info@batulesungspicecompany.com with product details and reason for return. 

Returns must be made within 7 days of purchase and should come with receipt/ proof of purchase. 

All returns, refunds and exchanges are subject to the discretion of Batu Lesung Spice Company.
Upon receiving your product, we will fully inspect the item and decide whether a refund or exchange is applicable. If so, you will receive full refund/ replacement for your purchase within 14 working days from date that we receive your product. 

Refunds and exchanges are allowed only for regular priced items and is non-applicable for all sale and discounted items. 

You will bear full cost of shipping charges for all returns.